Double agent. First Responder. Cheerleader.They’re all fair descriptors of the rising role of Community Manager. Whether you are one yourself or just morbidly curious about “the man behind the curtain,” you know there are incredible stories from those who have the rare opportunity to interact with both the brand and the customers.No matter how much they love their communities, moderators have their fair share of “I can’t believe this is happening” moments. All in real time. We’re here to confirm you are not alone. There is a community of Community Managers who have been in your shoes. Let’s come together to share, commiserate and learn about best practices in technology, fan management, governance and more from those representing Converse, Peanuts, Aveda, and Humana. Consider it your 12 Step Program. Don’t worry, all names will be changed to protect identities of the victims.
Speakers
Director of Social Media | Intrapromote | Annalise Kaylor built...
Pres | Critical Mass | With Critical Mass for nearly a decade...
VP Social Media | Critical Mass | A social media strategist and...
Assoc Producer, Social Media | Charles M Schulz Creative Associates...
Community Manager | Anomaly | Rebecca grew up right outside of...
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Panel
Hashtag #sxsw #ModConfess
Theme Social Networks
Level Intermediate
Website http://schedule.sxsw.com/2012/events/event_IAP12142
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